Privacy Policy Overview

This privacy policy outlines how we collect, use, and protect personal data.

Policy guidance

This section outlines how information is addressed under this policy and where related rights and support details can be found.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
01 · Purpose

Purposes of Data Processing

We utilize personal data to enhance our courses and improve user engagement.

Data is processed for specific purposes, including service delivery and user support.
02 · Sharing

Data Sharing with Partners

We may share data with service providers who assist us in delivering our services.

Any third parties with whom we share data are required to uphold confidentiality and data protection standards.
01 · Collection

Data Collection Practices

We collect personal data such as names, email addresses, and usage information to facilitate course registration and improve user experience.

The categories of data collected depend on user interactions with our courses and services.
02 · Sources

Data Sources

We gather information from forms filled out by users and from their activities on our website.

Data is obtained directly from users during registration and through their engagement with our content.
03 · Cookies

Types of Cookies Used

Cookies are employed for functionality, performance, and analytical purposes.

We use both session cookies, which expire at the end of the session, and persistent cookies, which remain on the device for a set period.
04 · Controls

Cookie Management

Cookies help us enhance user experience and analyze website traffic.

Users can manage cookie preferences through their web browser settings at any time.
Privacy Office

Contact Information

Phone
+27 11 366 8749
Address
38593 Qhatha Street, Harare, Khayelitsha, 7784
General Inquiries
User Rights

User Rights

These rights include access, correction, and deletion of personal data.

Users have specific rights regarding their personal data, subject to applicable laws.
Requests

Exercising User Rights

We will respond to requests for exercising rights within the timeframe mandated by law.

Requests regarding user rights will be addressed in accordance with applicable legal requirements.
Data Retention

Data Retention Policy

Personal data is retained only as long as necessary for the purposes outlined in this policy.

Data retention periods are determined based on the necessity of the information for our operational purposes.
Policy Updates

Policy Updates

Users will be informed of updates to this policy to ensure transparency.

We will notify users of significant changes to this policy through appropriate communication channels.